Xero set up authenticator app – xero set up authenticator app
Xero set up authenticator app – xero set up authenticator app.Multi-factor authentication FAQs
Choose an authenticator app. Click “Use my own App”, a screen like this will appear. Follow the instructions on the screen by opening your authenticator app (ie: Google. If you haven’t already done so, install the app.
[Xero set up authenticator app – xero set up authenticator app
As always, our team is here to support you over the coming weeks and months, to make it as easy as possible for you to stay safe and secure. In the meantime, take a look at our frequently asked questions for all the details. New Ultimate plan offers most comprehensive Xero package for small businesses.
Xerocon Sydney: Xerocon returns to Australia. Xero’s commitment to gender equality and fair pay for all. Xero and Capital One partner to help rewire the small business economy. Reporting – it just keeps getting better! Small businesses name Xero the most-loved accounting software for the second year in a row. Great software. Horrible support. Cryptic slow and unhelpful.
Takes several hours and basically useless. Hi Michael, so sorry you feel that way about our support. Do you have your case number to hand so I can take a look into this for you? But cryptic and unhelpful? The new MFA has locked me out — just like that whether I wanted it or not.
Extremely bad form — whoever sprung this on just like that should be shot for bad management and bad customer relations. If you need to set up MFA, you can find everything to help you get up and running here. If you have already set up MFA and are locked out, please contact us here providing your email address so we can get in touch with you. You can also find some troubleshooting tips here. Hope that helps. I would bet that if the permissions granted to the app upon install were examined the true reasons for it being forced upon everyone would become clear.
Hi, thanks so much for sharing your thoughts with us. We strongly believe that authenticator apps, such as Google Authenticator and Xero Verify, do provide increased security. Cyber attackers and hackers are getting more and more sophisticated and so modern security features like MFA offer an important layer of protection by requiring at least two different factors, something you know your password and something you have mobile device before allowing access to your account.
This second layer of security is designed to prevent anyone but you from accessing your account even if an attackers knows your password. You may not pay employees or bills using Xero but there will still be some very valuable information stored about you in Xero that could cause some trouble should it ever fall into the wrong hands.
MFA is great but it is frustrating that a whole new app needs to be downloaded for this type of thing. It might not seem like it but it is definately a barrier for some users I work with. Building this into the existing app or using existing contact info would have made this easier and more seamless.
Even better would be working with apple authentication options for seamless biometric verification. Find out more here. I had MFA set up already and now you have cleverly disabled that with this mandatory roll out.
If you need any further help, please refer to our help article here. I log in and unlike push notifications from other apps eg. Banking app. Hi Olivia, thanks so much for sharing your experience with us — and sorry that the push notification via the Xero Verify app is taking so long to come through.
I will share your experience with my team so we can investigate what may be happening here. If you continue to experience such lengthy delays, please can you raise a case with our Support Team. I have spoken in depth with my team and there may be a number of reasons why the notification was delayed depending on the device you are using.
In many cases, the delay may be being caused by some sort of power-saving settings on your phone. Source: DBIR, Receive push notifications for fast authentication.
Watch these MFA videos. Additional ways to secure your data. You should use a strong and unique password with your backup email. Keep your software up to date, including the apps on your phone and tablet.
Keep your login details to yourself. You can invite others into an organisation or client file at no extra cost, but they will need their own login and multi-factor authentication. This introduces you to additional vulnerabilities that you have no control over.
At Xero, protecting your data is fundamental to everything we do. Just one easily guessed password can stop your business in its tracks. So Xero has put an extra deadbolt on the door to help keep your data secure. This is why Xero uses MFA to secure logins. The Xero Verify app is simple to use. You can receive push notifications for fast authentication, instead of having to open the app and enter a code into Xero when you login.
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. They also need to be five or more characters. You’re now set up to use MFA next time you log into Xero. You can install an authenticator app on your laptop or desktop computer.
If you can’t install apps on your work computer yourself, ask your IT team to install an authenticator app for you, either on your computer or your organisation’s server. There are various authenticator apps available, such as our recommended app Authy. Alternatively, you can follow the steps below to do this. Click Set up multi-factor authentication to get started.
If you’re not yet required to set up MFA but want to get started, do this while you’re logged in. Click your initials or profile image at the top right of the screen and select Account. Under Additional Security , next to Multi-factor authentication , click Set up. This will take you to the start of the MFA process. When prompted to choose an authenticator app, select Use my own app. In a separate tab on your web browser, go to the Authy website and follow the steps to download Authy to your desktop.
When you enter a phone number, you can select how you receive the verification code. Then, enter the code to get into Authy. Add Xero as an account within Authy.